Terms of Service

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Terms of Service

Effective Date: July 14, 2025

Welcome to Donmueang.com (the "Platform"), an influencer hiring platform operated by DNN Direct ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Platform, including any content, functionality, and services offered on or through Donmueang.com (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

These Terms apply to all users, including brands, influencers, visitors, and others who access the Platform ("Users" or "you"). Please read these Terms carefully, as they include important information about your legal rights, remedies, and obligations.


1. Acceptance of Terms

By creating an account, browsing the Platform, or using any Services, you confirm that you have read, understood, and agree to these Terms, our Privacy Policy, and any other applicable policies (collectively, the "Agreement"). If you are using the Services on behalf of a company or entity, you represent that you have the authority to bind that entity to these Terms.

We may update these Terms from time to time. We will notify you of material changes via email or through the Platform. Your continued use of the Services after such changes constitutes acceptance of the updated Terms.


2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Platform, you represent that you meet this requirement and that your use complies with all applicable laws. We reserve the right to refuse or terminate access to anyone who does not meet these criteria.


3. Accounts and Registration

To access certain features, you must create an account by providing accurate information, including your name, email, and payment details where applicable. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

You may not create multiple accounts or impersonate others. We may suspend or terminate accounts that violate these Terms.


4. Services

Donmueang.com connects brands with influencers for collaborations, campaigns, and marketing initiatives. Services include:

  • Searching and hiring influencers.
  • Tools for communication, contract negotiation, and content creation.
  • Payment processing and analytics.
  • Access to top-rated influencers and data-driven insights.

We act as a facilitator and do not guarantee outcomes, influencer performance, or campaign success. All collaborations are between Users; we are not a party to any agreements between brands and influencers.


5. User Obligations

  • Brands: You agree to provide clear campaign briefs, pay agreed fees promptly, and comply with all laws, including advertising regulations (e.g., FTC disclosure rules).

  • Influencers: You agree to deliver content as specified, disclose sponsored posts, and maintain authenticity in endorsements.

  • All Users: You must use the Services lawfully, respect intellectual property, and avoid harmful actions. You are responsible for your content and interactions.


6. Payments and Fees

Payments for collaborations are processed through secure third-party gateways. Brands pay influencers directly via the Platform, minus any applicable service fees (disclosed at checkout).

Refunds are governed by our Return Policy, incorporated herein by reference. We may charge fees for premium features, subscriptions, or transactions. All fees are non-refundable except as stated in the Return Policy.

You authorize us to charge your payment method for any amounts due. Taxes are your responsibility.


7. Intellectual Property

The Platform, including logos, designs, text, and software, is owned by us or our licensors and protected by copyright, trademark, and other laws. You are granted a limited, non-exclusive license to use the Services for personal or business purposes, subject to these Terms.

User-generated content ("User Content") remains yours, but by uploading it, you grant us a worldwide, royalty-free license to use, display, and distribute it as necessary to provide the Services (e.g., showcasing campaigns).

Do not infringe on third-party IP. Report violations to support@donmueang.com.


8. User Content

You retain ownership of User Content but are solely responsible for it. We do not endorse User Content and may remove it if it violates these Terms or laws.

Prohibited User Content includes anything illegal, harmful, defamatory, obscene, or infringing. You represent that your content is accurate and does not violate rights.


9. Prohibited Activities

You agree not to:

  • Use the Services for illegal purposes or to promote harm.
  • Spam, harass, or impersonate others.
  • Reverse-engineer, hack, or interfere with the Platform.
  • Post false information or engage in fraudulent collaborations.
  • Violate export controls or sanctions.

We may monitor usage and take action against violations, including reporting to authorities.


10. Termination

We may suspend or terminate your account at any time for violations, with or without notice. Upon termination, your access ends, but obligations (e.g., payments) survive.

You may terminate your account via settings. We are not liable for losses from termination.


11. Disclaimers

The Services are provided "as is" without warranties, express or implied, including fitness for purpose or non-infringement. We do not guarantee uninterrupted access, error-free operation, or specific results.

We are not responsible for User Content, third-party links, or disputes between Users.


12. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, consequential, or punitive damages arising from the Services, even if advised of the possibility. Our total liability shall not exceed the fees paid by you in the preceding 12 months.

This limitation applies to all claims, including contract, tort, and strict liability.


13. Indemnification

You agree to indemnify and hold us harmless from claims, losses, or damages arising from your use of the Services, violations of these Terms, or infringement of rights.


14. Dispute Resolution

Any disputes shall be resolved through binding arbitration in Wilmington, DE, under AAA rules, except for small claims or injunctive relief. You waive class actions.


15. Governing Law

These Terms are governed by Delaware law, without regard to conflicts principles. Jurisdiction lies in New Castle County, DE courts.


16. Miscellaneous

If any provision is invalid, the remainder remains enforceable. No waiver of rights unless in writing. These Terms constitute the entire agreement.


17. Contact Us

For questions, contact support@donmueang.com or at:

DNN Direct
1007 N Orange St, 4th Floor
Wilmington, DE 19801


Thank you for using Donmueang.com!



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